We offer convenient local pickup for customers in the Atlanta area.

How It Works

• At checkout, promotion code ATL

• Wait for a confirmation email stating your order is ready

• Pickup instructions (location & time) will be provided via email or text

Processing Time

Local pickup orders are typically ready within 1–2 business days.

Pickup Guidelines

• Pickup is by appointment only

• Please bring a valid ID and your order confirmation

• Orders must be picked up within 5 days of notification

Important Information

• No same-day pickup unless confirmed directly by us

• Orders not picked up within the timeframe may be canceled

• All sales are final (please refer to our Return Policy)

Questions?

If you need to schedule or adjust your pickup time, contact us at gbys.06@gmail.com

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: 3–5 business days

• Priority Shipping: 2–3 business days

• Express Shipping: 1–2 business days

Delivery times may vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated Rates:

• Standard Shipping: $7.99–$12.99

• Priority Shipping: $12.99–$19.99

• Express Shipping: $24.99+

✨ Free Standard Shipping on orders over $200

Lost or Delayed Packages

Once your order has been shipped, We are not responsible for delays caused by the shipping carrier.

If your package is lost or delayed:

• Please contact the shipping carrier directly using your tracking number

• You may also reach out to us at gbys.06@gmail.com and we will assist where possible

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

No Returns or Refunds

Due to the nature of our products, all sales are final. For hygiene and safety reasons we do not accept returns or offer refunds on hair once the order has been shipped.

Exchanges

We only offer exchanges if:

• You received the wrong item, or

• Your order arrived damaged

For an exchange:

• Hair must be unused, unwashed, unaltered, and in its original packing

• Bundle ties must remain intact

• Request must be made within 48 hours of delivery or purchase

Request an Exchange

Please email us at gbys.06@gmail.com with:

• Your order number

• Clear photos of the product

• A brief description of the issue

Once approved, we will provide instructions for shipping.

These bundles are %100 virgin human. They are full to ends and can be reused for about a year with proper care. These bundles only come in natural brown/black, as they can be colored and bleached to #27/30.